At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
NTT DATA, Inc. currently seeks a “Infrastructure Operations Support Specialist” to join our team in “Montreal, QC”.
Enterprise Technology and Risk (ETR) is that global technology group that delivers the software and hardware technology solutions that make our businesses run. The team manages the production, operations, and engineering of our data centers, voice and data networking solutions, wireless technologies, server and database operations, desktops, servers and mainframes. End User Technology (EUT) Content Management and Archiving Operations is looking for a motivated individual to join our core Level 3 Operations team who is interested in supporting diverse and cutting-edge software applications for the enterprise. This is a challenging position that combines Linux, network, storage and application skills with the ability to write scripts and triage complex service issues.
Your primary responsibility is to keep the IBM Content Management On Demand Infrastructures, and an in-house developed Electronic Records Archive (multiple instances in several environments, with over 2 PBs of data) running at peak efficiency/uptime via automation scripting, monitoring, maintenance and incident management. In addition to those products, there are potential future support responsibilities as the team grows and expands. You will be empowered to directly resolve problems, but will also be expected to effectively communicate complex issues to management, vendors, business units, and internal engineering teams. The candidate will join a high-energy company and team of very dedicated individuals in the financial services industry.
Required technical skills:
12+ years? experience in proving IT production 7x24 support of the Redhat Linux Operating System, SAN storage, and Unix administration to support upgrades and projects, including the development/enhancement of existing/new operational scripts used to manage/monitor Archive components?
5+ years? experience programming with SQL, Regular Expressions, XML, BASH, KSH, Perl and Python?
5+ years? experience with at least one major DBMS product (DB2, MSSQL, Oracle)?
5+ years? experience creating detailed technical documents?
5+ years? experience resolving/managing user tickets and escalations in accordance with ITIL principles of Problem management
Desired technical Skills:?
Experience working with and managing software in a large distributed environment per ITIL and SDLC standards, particularly with big data archives
This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.
About NTT DATA
NTT DATA, Inc. partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. NTT DATA, Inc. is part of the NTT DATA family of companies, together comprising a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and is part of NTT Group, a partner to 85 percent of the Fortune 100. Learn more at www.nttdata.com/americas.
NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.